24/7 Field Service Engineer Hotline: +1-800-767-8391 UDI Look-up · GPO Contracts: Premier · Vizient · HealthTrust
Contact Smiths Medical

Route your request to documentation, service, or purchasing support.

Tell us whether you need a product quote, UDI confirmation, IFU packet, field service handoff, or GPO contract reference. Precise routing helps clinical and procurement teams move faster.

Address

Clinical documentation desk

Smiths Medical Support Center
Minneapolis, MN 55401
United States

Hours

Operational coverage

Documentation: Mon-Fri, 7:00-18:00 CT
Service triage: 24/7
Contract support: Mon-Fri by appointment

Two-column request form

Include the artifact your committee needs.

For the fastest response, include catalog number, current distributor SKU, device family, department, target review date, and whether the request is tied to a value-analysis committee, field service issue, training program, or GPO contract. For sterile consumables, add lot or packaging format when available. For active devices, add asset count and service urgency.